Field Manual
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INTEGRATED CAMPAIGNBuying a home can feel like navigating a series of compromises. Every showing comes with a realtor encouraging you to "look past" something. A closet posing as a bedroom, a kitchen with a baffling layout, or a bathroom you can barely squeeze into. The campaign embraced these all-too-familiar moments with humor, positioning USAA as a partner who understands the struggle.
The central idea was simple: while there's no field manual for finding the right home, there is peace of mind once you do. Every execution highlighted an unforgettable housing quirk before landing on the reassuring message that USAA Homeowners Insurance is there to protect the home that's ultimately worth choosing.
By contrasting the unpredictable search for the perfect house with the certainty of dependable coverage, the campaign gave USAA Homeowners Insurance a relatable, confident voice that acknowledged the realities of home buying while reinforcing the value of protecting what matters most.
Social Extensions
Credits
Jonah Levine, Creative Director
Darren Jeffries, Copy Writer